We're looking for someone to who is friendly, approachable and eager to solve problems! You will be joining our Technology Team which is responsible for implementing and supporting the technology we use. We need someone who is able to troubleshoot IT problems and translate "tech talk" into easy to follow steps. You will work closely with different teams and supporting different initiatives across the organisation. You don't need any previous IT experience to join us in this position, however we won't say no if you do.
Onboard new users onto systems (Microsoft 365, Trello and Salesforce)
Provide technology advice and guidance to users on software and hardware
Resolve problems and queries in an effective and timely manner
Help identify, design and implement new technology solutions
Behaviours & Key Skills
Strong customer service focus
Exceptional interpersonal and communication skills
Good self-management and organisational skills
Strong analytical and problem-solving skills
Effective relationship and stakeholder management
Working knowledge of macOS, Windows, Android and iOS
Please note that in this position, there may be busy times in the year and we ask if you to be able commit up to 8 hours in a week.
Interested in this opportunity? Complete the application steps below and our team will be in touch to talk about joining our team.