Technology Advisor Position

TECHNOLOGY ADVISOR //

VOLUNTEER POSITION

We're looking for someone to who is friendly, approachable and eager to solve problems! You will be joining our Technology Team which is responsible for implementing and supporting the technology we use. We need someone who is able to troubleshoot IT problems and translate "tech talk" into easy to follow steps. You will work closely with different teams and supporting different initiatives across the organisation. You don't need any previous IT experience to join us in this position, however we won't say no if you do.

Key Responsibilities

Onboard new users onto systems (Microsoft 365, Trello and Salesforce)
Provide technology advice and guidance to users on software and hardware
Resolve problems and queries in an effective and timely manner
Help identify, design and implement new technology solutions

Behaviours & Key Skills

Strong customer service focus
Exceptional interpersonal and communication skills
Good self-management and organisational skills
Strong analytical and problem-solving skills
Effective relationship and stakeholder management
Working knowledge of macOS, Windows, Android and iOS

Please note that in this position, there may be busy times in the year and we ask if you to be able commit up to 8 hours in a week.

Interested in this opportunity? Complete the application steps below and our team will be in touch to talk about joining our team.

APPLY TO THIS POSITION //

STEP 1: General Questions

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Are you able to commit up to 8 hours per week to this position? *

Yes No Depends on the time of year

Have you volunteered for Conviction Group before? *

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Have you been referred for this position by anyone? *

Why are you interested in learning more about these role(s) and potentially joining our team? *

How can Conviction Group assist with your personal and professional development? *

Why are you passionate about Mental Health? How do you think the mental health landscape in Australia is changing? *

STEP 2: Personal Details

Name *

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Last

Gender *

STEP 3: Contact Details

Email *

Mobile Number *

STEP 4: Upload CV/Resume

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Max file size: 20MB

I understand that by completing and submitting this form, I agree to be potentially contacted by a Conviction Group representative to learn more about this opportunity.

Note: Conviction Group is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other relevant state laws in relation to the management of personal information.

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